My product works fine but it just doesn''t suit my needs so I''d like my money back. For most purchases, we offer a full refund within the first 30 days, provided the item sony big screen tv is returned in new condition big screen tv with all original packaging and accessories. computers, monitors, printers, laptops and related merchandise may be returned or exchanged within 14 days of purchase less a 15% restocking fee. opened software and screen music can be exchanged for the same item during the first 30 days if defective; unopened software and music can be refunded during the 30-day time frame. merchandise purchased as open box is not subject to the 15% tv open box fee. returns for promotional package items will sony only be accepted if all components of the promotional package are returned. individual package components may big screen tv be exchanged if defective.

i found a lower price on an item i bought from you last week but i''m having trouble getting my request for a price adjustment honored. can you help? we make lots of price adjustments every day based on our low price guarantee - many against screen our own sale prices! when we turn down a request it is because the competing offer did not qualify under our guarantee. our low price guarantee applies to all new-in-box tv products we sell except cellular phones and pagers and we are committed to honoring our guarantee providing the following criteria are met: the competing offer sony was valid at the same big time or within screen 30 days of your purchase with us a local retailer tv (not sony mailorder or out of town) is making the competing offer.

i received a message on my answering big machine telling me that my product will be delivered tomorrow screen morning, but i won''t be home. who should i call? just call the store where the item was purchased, and they''ll check it out for you. if you were given a 1-800 delivery number at the time tv of purchase, you should be able to re-schedule sony the delivery by calling that number. do you have a number i can call to check on a big rebate offer? please call the screen vendor or manufacturer rebate hotline for the rebate you would like to check on. i''d like to purchase 20 televisions for company incentive prizes. who should i talk to? sounds like you need the corporate sales and service department. visit the link to learn about the programs and special arrangements tv that are offered through the corporate sales department.

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