Please tell me who I can call about a poor experience I''ve just had in my local store? First, we''re sorry we didn''t live up to your expectations. That''s not what we wish for any customer and we''d like to know about the details so that we can ensure it doesn''t happen again. If you haven''t spoken to your local store manager about this, please give him/her a call. If you have spoken to the manager and remain unsatisfied, please call our Cool-Line. My Extended Service Plan expires soon. Is it renewable? Many products are eligible for ESP renewal. My Performance Guarantee Plan expires soon. Is it renewable? Many products are eligible for our Performance Guarantee renewal.

I found a lower price on an item I bought from you last week but I''m having trouble getting my request for projectionscreentelevision a price adjustment honored. Can you help? We make lots projectionscreentelevision of price adjustments every day based on our Low Price Guarantee - many against our own sale prices! When we turn down a request it is because the competing offer did not qualify under our guarantee. Our Low Price Guarantee applies to all new-in-box products we sell except cellular phones and pagers and we are committed to honoring our guarantee providing the following criteria are met: The competing offer was valid projectionscreentelevision at the same time or within 30 days of your purchase with us A local retailer (not mailorder or out of town) is making the competing offer.

I bought an item from you last week and now you have it on sale for $50 less. What should I do? Just go to any Store with your receipt and we''ll credit you with the $50 difference. If you paid cash, you''ll get cash back. Do you beat the prices in membership warehouses and military PXs or catalogs? We will match any advertised price from a local store stocking the same new item, available for sale with a manufacturer''s warranty and in a factory-sealed box including warehouse clubs since they are legitimate retailers. We do not honor mail order or Internet retailers prices but when shipping charges are added in, we think you''ll find our prices most competitive. PX''s are subsidized and not open to the general public so we do projectionscreentelevision not match prices with them. We find many military personnel shop with us anyway because our prices are often better than at the PX and the selection is much greater.

©2003 www.bigscreen-projection-television.com All rights reserved.