These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: phillips I bought a product not too long ago and it''s not working right. hdtv projection tvs what can i do? during the first 30 days of ownership, we will offer you a refund or exchange on most* products. after thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for tvs the same title within 30 days. see our in-store policies section for complete details.

at this site, your satisfaction is our best asset! if you have questions, comments or concerns, we want to know. remember, state-of-the-art service is our pledge to you before and after the sale. if you are not satisfied with a phillips product or the service you projection tvs received at our store, we want to know about it so we can try to resolve the issue. the first thing you should always do is to bring the matter to the attention of tvs and phillips your local store manager so that he or she can help you with a solution on the spot! take a look at the following information... it pioneer projection tvs may just help with your current needs tvs.

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