My product works fine but it just doesn''t suit my needs so I''d like my money back. For most purchases, we offer a full refund within the first 30 days, provided the item is returned in new condition with all original packaging and accessories. Computers, monitors, printers, laptops and related merchandise may be returned or exchanged within 14 days of purchase less a 15% restocking fee. Opened software and music can be exchanged for the same item during the first 30 days if defective; unopened software and music can be refunded during the 30-day time frame. Merchandise purchased as Open Box is not subject to the 15% open box fee. Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.

I received a message on my answering machine telling me that my product will be delivered tomorrow morning, but I won''t be home. Who should I call? Just call the store philipsprojectiontvs where the item was purchased, and they''ll check it out for you. If you were given a 1-800 delivery number at the time of purchase, you should be able to re-schedule the delivery by calling that number. Do you have a number I can call to check on a rebate offer? Please call the vendor or manufacturer rebate hotline for the rebate you would like to check on. I''d like to purchase 20 televisions for company incentive prizes. Who should I talk philipsprojectiontvs to? Sounds like you need the philipsprojectiontvs Corporate Sales and philipsprojectiontvs Service Department. Visit the link to learn about the programs and special arrangements that are offered through the Corporate Sales Department.

These philipsprojectiontvs frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete details.

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