These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* Defective computer equipment may be returned panasonicbigscreentv within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete details.

Please tell me who I can call about a poor experience I''ve just had panasonicbigscreentv in my local store? First, we''re sorry we didn''t live up to your expectations. That''s not what we wish for any customer and we''d like to know about the details so that we can ensure it doesn''t happen again. If you haven''t spoken to your local store manager about this, please give him/her a call. If you have spoken to the manager and remain unsatisfied, please call our Cool-Line. My Extended Service Plan expires soon. Is it renewable? Many products are eligible panasonicbigscreentv for ESP renewal. My Performance Guarantee Plan expires soon. Is it renewable? Many products are eligible for our Performance Guarantee renewal.

I received a message on my answering machine telling me that my product will be delivered panasonicbigscreentv tomorrow morning, but I won''t be home. Who should I call? Just call the store where the item was purchased, and they''ll check it out for you. If you were given a 1-800 delivery number at the time of purchase, you should be able to re-schedule the delivery by calling that number. My delivery is late. Who can I call to check on it? Check your receipt for a toll-free delivery number. If there no number is on the receipt, call the store of purchase and a manager will be glad to check on the delivery for you. My property was damaged during your installation. What are you going to do? We''re sorry there was a problem. Please call the local store manager about what happened. He or she will arrange to compensate you for any damage we caused.

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