If you are not completely satisfied with your purchase after receiving your Product, please review our return policy to determine your preferred method of return. For most products that we sell, we offer our customers the ability to purchase our Performance Guarantee for coverage above and beyond the manufacturer''s factory warranty. Some of the benefits of our Performance Guarantee include: We guarantee the performance of your covered product panasonic widescreen tv to factory specifications widescreen for up to five full years! unlike most tv manufacturer warranties, we provide complete panasonic widescreen tv coverage for damage caused by power widescreen surges, tv brownouts or other power line conditions. make sure the job is done right and that your covered product performs to factory specifications. each repair panasonic widescreen tv is backed by our guarantee of your satisfaction.

these frequently asked questions (faq''s) are direct from our consumer widescreen relations specialists: i bought a product not too long ago and it''s not working right. what can i do? during the first 30 days of ownership, we will offer you a refund or exchange on most* products. after thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* defective tv computer equipment panasonic may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same title within 30 days. see our in-store policies section for complete details.

in widescreen order to take advantage of our low price guarantee, you must visit your nearest store, as we do not provide on-line price matches. our low price guarantee tv does not apply when the price includes bonus or free offers, special financing, installation or rebate, or to one-of-a-kind or other limited offers or against a competitor''s tagged price that is not in an advertisement. for cellular phones and pagers, our low price guarantee applies to hardware only, provided that the competitor''s service provider, service plans, terms and conditions panasonic are the same. if we do not operate a store in your local market, "your market" will be considered to be the market closest to you in which our company does operate a store. certain competitors in the applicable market widescreen may be excluded from this offer. (see the appropriate store for details.) all published prices, specifications tv and services are subject to change without notice.

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