If you choose not to insure your package, and we do not accept return of the Product for reasons stated above, you will be responsible for any loss or damage. The purchase price (less any applicable open box fees) will be credited to your credit card account upon our acceptance of the merchandise in like new condition in conformity with this policy. Shipping fees are non-refundable whether an item is returned to our store or to our return center. For exchanges of a home theater projection tv defective product, we will refund projection tv and tv shipping charges. please allow 14 days from when we receive your product for the processing home of your credit. additional charges may be assessed for products returned projection tv with any missing parts and/or accessories.

please tell me who i can call about a poor experience i''ve just tv had in my local store? first, we''re sorry we didn''t live up to your expectations. that''s not what we wish for any customer home and we''d like to know about the details so that we can ensure it doesn''t happen again. if you haven''t spoken to your local store manager about this, please give him/her a call. if you have spoken to the manager projection and remain unsatisfied, please call our cool-line. my extended service plan expires soon. is it renewable? many products are eligible for esp renewal. my performance guarantee plan expires soon. is it renewable? many tv products are eligible for our performance guarantee renewal.

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