These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for hitachiprojectiontelevision servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same hitachiprojectiontelevision title within 30 days. See our In-Store Policies section for complete hitachiprojectiontelevision details.

My product works fine but it just doesn''t suit my needs so I''d like my money back. For most purchases, we offer a full refund within the first 30 days, provided the item hitachiprojectiontelevision is returned in new condition with all original packaging and accessories. Computers, hitachiprojectiontelevision monitors, printers, laptops and related merchandise may be returned or exchanged within 14 days of purchase less a 15% restocking fee. Opened software and music can be exchanged for the same item during the first 30 days if defective; unopened software and music can be refunded during the 30-day time frame. Merchandise purchased as Open Box is not subject to the 15% open box fee. Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.

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