Merchandise purchased on-line through our hitachi television dealers site (regardless of whether you picked it up at a store or had it delivered to your home), which meets the return guidelines above, mitsubishi hdtv projection television may be returned via mail to our authorized return center. before returning anything television by mail to us, you first must obtain a return authorization ("ra"). any returns mailed to us without a pre-approved ra may be refused without notice, automatically returned, and a handling fee assessed. an ra is good for 10 days. please note you will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. stop by and see us.

if you are not completely satisfied with your purchase after receiving your product, please review our return policy to determine your hitachi and projection preferred method of return. for most products that we sell, we offer our customers the ability to purchase our performance guarantee for coverage television above and beyond the manufacturer''s factory warranty. some of the benefits of our performance guarantee include: we guarantee the performance hitachi of your covered projection and television product to factory specifications for up to five full years! unlike most manufacturer warranties, we provide complete coverage for damage caused by power surges, brownouts or other power line conditions. make sure the job is done right and that your covered product performs to factory specifications. each repair is backed by our guarantee of your satisfaction.

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